I purchased the Carbon Fiber lightweight chair because my husband had a stroke 3 years ago, and he is paralyzed on the right side. We had a vacation plan to the Caribbean, and the other wheelchair we purchased was too heavy for me to handle. I called this company, and from my first communication with Israel, I immediately noticed their fantastic customer service. Israel was invaluable in helping me identify my husband's needs and my own personal struggles with other wheelchairs. I needed a lightweight chair to lift and put in the back of my car without breaking my back. When you have to take the wheelchair in/out of your vehicle several times a day, having something that weighs 27 lbs was the answer to all my worries. My husband loves this chair. During our trip, driving through airports and taking walking tours, the chair performed amazingly and offered worry-free driving hours with the two lithium batteries. He drove the chair straight to the plane's door and then transferred to the aisle chair provided by the airline to get to his seat. This chair is perfect for traveling!! Once he was seated, I folded the chair, took the two batteries and the joystick, and brought them with me inside the plane to avoid damage. The airline employee then tagged the chair, took it down to the plane storage, and brought it back to us after landing. The chair is very easy to maneuver and easy to put together. I highly recommend this Carbon Fiber Electric wheelchair. It has been a lifesaver, giving my husband some independence and freedom to move on his own, and for me, it saved my back!! Thank you Comfygo!
I just recently received my wheelchair and it is nice so far. Easy and simple to use.
I purchased the larger version of this chair. First the associate at Comfy Go, Jay, was awesome to work with. The chair was super easy to set up and we had everything figured out in no time. I’ve been using a mobility scooter for around three years now and I’m super excited to move to this. It is so easy to fold and put back into my car. I am a plus size girly and I was worried about my hips. The arms go all the way up so that took care of any problems there. I also like that the foot rest is adjustable as my knees don’t bend properly, thus the chair. The added tool bag with all the tools I would need for on the site repairs was also a nice touch that I wasn’t expecting. I am looking forward to many years with my new chair.
The caregiver brakes were both broke, they are made well but some of the staff at daysite didn’t know how to use them. I ordered more but the wheel brakes came instead. The young man on the phone was very polite and said I in fact ordered the correct part bit that the wrong ones were sent. He sent out the correct parts as we spoke!
The IQ 9000 with recline is fantastic. Open the box unfold the chair and you're ready to go in no time. I can say this is the easiest wheelchair to put together. Seriously you only have to put the joystick on and it's ready to go. The recline is fantastic. Great for pressure relief. Thanks Majestic.