Had chair about a week now. 20" with standard cushion and backrest. So far it's great. Had some difficulty adjusting foot rest height. Just an awkward space to work in. Would be nice to have a couple spare washers and locknuts for that already included. Otherwise all good so far. Turning the reverse beeping off and on is straightforward and such a nice feature.

We called this morning regarding the replacement cable for the left brake on our son’s Comfy Go Wheelchair. The gentleman with whom I spoke with was most helpful and pleasant to work with. He ordered the part we needed and we immediately received our confirmation. Just an hour later we received notice the part had shipped. Thank you!

This chair is perfect. Comfortable and easy to control. A bit on the heavy side but nothing we can't deal with. I can't wait to take this on my cruise.

Great chair. Works the same as the much bigger one Medicare sent my father but is much lighter and can be used without power. Folds well and makes it so much easier for everyone in my family to bring my father places.

We have the X-9
Very few issues, but if we do , the guys at
Comfy -Go (Jay) take care of the issues promptly.
Their knowledge of their product is exceptional.
Robert & Robin

My independent mom is 90 years old, but had a fall earlier this year and fractured her shoulder. The injury is healing, but her mobility has been compromised. We knew she needed another option to be able to remain active, so I (her daughter) started researching and visiting mobility stores. We visited Southern Mobility in Concord, and Hector was so helpful and informative. We are thrilled with this purchase, and my Mom has mastered the controls in just a few days of practice. The controls are intuitive, and the chair is very comfortable. We are so happy to have this wonderful option to help her get some independence and confidence back in her life!

I love the mobility freedom the ComfyGo X-Lite elextric wheel chair provides. It is very light weight. well built and foldable to fit in the trunk of my car! It is very responsive and easy to operate and is modserately priced! Delivery was free and Very thing was as adverttised !

Overall, 100 Percent satisfaction. My experience with your representative. They were knowledgeable friendly, helpful and took the time to explain the workings of the motorized chair the only problem trying to survey the QR code doesn’t work. The customer service. Was able to fix my problem.

I recently purchased this chair for my mother because it was becoming increasingly difficult for her to walk longer distances without becoming exhausted to the point of almost passing out. So far this chair has been a life saver for us and has opened up more doors for us as far as things she can now go do without being exhausted. This chair folds down very easily and runs great but does take a bit of getting use to when trying to stop and turn corners LOL. My mother loves it and calls it her Cadillac and tells me "Watch the paint."

NnI bought a chair some years ago and thought it was time for an upgrade. I bought the IQ 9000. I must say the buying and delivery process was awesome. I got in my chair and took it out for a test run. Everything is perfect, no complaints here

I have had my MS-3000 Mobility Scooter for around 4 years and it just keeps going! I have had to replace a battery and a couple of other parts for my scooter from normal wear and the parts have always been available and the service dept is always very helpful and pleasant and accommodating and make it easy and quick to get the parts I need. I use my scooter everyday at work as I have bad knees and it is a workhorse for me. Day after day! I’m not sure if I could still work without it. It’s an awesome scooter from an awesome company.

After having a purchase of this same chair fall thru after a 6 week wait and no updates...I was gun shy of ordering...but so happy I did.
I called the company and talked with Mark.....knowledgeable and helpful to say the least.
Ordered the chair and had 4 follow up emails from Eric to confirm our goofy street address.
I thank you both for helping with this purchase and give your company 5 stars for customer service alone!
Waiting on the chair to rate that:)