Was in the market for an electric wheelchair for my adult (23-year-old disabled) son as it was getting difficult to push him in his current manual chair. Found the IQ-8000 which fit all the boxes we were looking for. Especially love being able to control it as a caregiver with the included remote control. Looking forward to using this out in the community.
SHANNON WAS A GREAT HELPER IN HELPING ME PICK WHICH MODEL I WANTED
SHE BROUGHT BOTH MODELS TO MY APPARTMENT AND LET ME TRY THEM OUT. VERY GOOD CUSTOMER SERVICE
Had no problem ordering the parts I needed and ya'll had them available.
I began taking care of my mom and her mobility needs in 2022. I have a new awakening to how people with disabilities are treated. Often there is a lack of empathy and consideration for the customers convenience, time, money, safety, and security. I have reached out to Comfy Go is at least 3 times about the x-90 power wheelchair for replacement parts and for tech help. Each time the customer reps were empathetic and did their very best. With their consistency I trust they are the same with all their customers. I was always able to get someone on the phone with ease and very quickly. Each time we were well taken care of in a short matter of time with the issue being fixed with a week or so. I love and appreciate Comfy Go. I would recommend any product from them without hesitation.
We just purchased the Phoenix model for my husband, Scott, who has MS. We upgraded from a manual wheelchair to an electric because I’m unable to push his manual chair very far. We love to travel and walk . Now, my husband will be able to enjoy travel and being with me when I walk on vacation. The chair is lightweight and compact enough that I can fold it and put it in the backseat of my car. It’s great for the airport too as he can use it all the way to the gate and then gate check it. We no longer have to wait for an agent to be able to push.
Originally chair was miss ordered. After call by sales person correct item was ordered and IQ 9000 PLUS was ordered correctly and the real help.came from factory in chino, Ca. And the delivery company. Product was delivered in two days and we were leaving on trip to Oregon in 3 DAYS. BUT this.was a holiday weekend and they made our trip work out. Great service and follow up.
I just wanted to Say Thank you! I contacted several websites looking for a power chair to fit my needs. I am very happy that I picked Marc's Mobility. I called a few times with questions and every person that i spoke with was very knowledgeable, courteous and professional. I felt very comfortable with choosing Marc's! When i was ready i really appreciated Chad's patience with me thru the ordering process.
To make things even better, a day after placing my order, to my surprise I received a call from Jay at ComfyGo. Jay was also very helpful explaining the shipment details as well as going the extra mile to ensure that i was well cared for. It was very clear that the entire team was working hard to answer my questions. Marc's and ComfyGo in my opinion are the solution to any mobility needs.
Thanks again for the comfort and confidence during the entire process before during and after the sale.
Experienced major issue with wife’s IQ-9000 while away from home on travel. Fortunately I was with her and able to move her manually. Contacted ComfyGo & they quickly responded with what they felt the issue was based on error code & are sending replacement part on expedited delivery. Superb customer service!!
We received great service and support when we arrived at the showroom. Thorough explanation of the scooter and options. They put it together on the showroom floor and we left in under an hour. Highly recommend!!!
Just love this device, easy to operate and battery seems to last awhile.
Love my cup holder! installed so easy and is positioned perfectly
Love this chair for my daughter with cerebral palsy. It has remote control and battery lasts long. Also, the team onsite at Comfygo in Chino are excellent willing to help you with what you need in regards to spare parts or keeping the chair going strong for years.
I just got chair today and it’s great
I absolutely love my chair!! She's beautiful and incredibly comfortable! I finally have the freedom to join my family on outings to the zoo, amusement parks or simply a nice walk in the park without getting tired or needing to be pushed in my walker. The IQ-8000 is definitely a great choice for travel and everyday activities. It folds down small and isn't too heavy so I can lift it into my SUV and have tons of room to spare. I'm thrilled! I feel like I have my life back!! Thank you!
Oh and the customer service is fantastic!
The representative was speedy, professional, efficient in getting a replacement battery overnighted for my resident after the wrong battery was ordered through another company. She made my resident very happy and that makes me happy!
Thanks for subscribing!
This email has been registered!