The representative was speedy, professional, efficient in getting a replacement battery overnighted for my resident after the wrong battery was ordered through another company. She made my resident very happy and that makes me happy!
Ordered my new Majestic wheelchair on Amazon when my current chair (Easy Wheels brand) broke at one of the welded joints after about 3 years of every day use. As a frequent travelerI use my electric chair on many trips. Was thrilled to receive my chair quickly and am back on the go! Thanks to Comfygo’s efficient service I am mobile and most important able to take my beloved beagle on his daily two mile walks again.
My husband is 85 and due to arthritis and heart issues his mobility is really limited. We’ve been looking for a power chair that was sturdy enough to hold his 275lb frame but light enough that I (106lbs) could get in our SUV. The Phoenix meets all of our needs! Jay at Comfygo in Chino couldn’t have been more helpful and answered all our questions. I’m a PT with extensive experience in ordering power chairs for my clients so believe me, I had a LOT of questions! The Phoenix will open up my husband’s world and enable him to go places he otherwise couldn’t. We are excited to travel again!
This chair has been wonderful for my mom. One feature she really likes is that she can raise or lower the leg rests on her own while sitting in her chair since they're electric. The reclining option has also been fantastic because her condition causes her to lean forward but being able to recline her just a bit has solved that for her. The chair is very comfortable and very well built. The functionality and ease of use has made this money well spent for her. Very pleased!
I FOUND THE CUSTOMER SERVICE TO BE UNBEATABLE BEST EVER.
THE CHAIR ARRIVED WITH A WIRE CUT TO THE MOTOR.
NOTIFIED COMFYGO OF THE ISSUE. WITH NO QUESTION THEY
SENT ME A NEW CHAIR REPLACEMENT, ARRIVED VERY QUICK 3 DAYS.
CHAIR WAS SETUP READY TO GO OUT OF BOX.
YOU COULD NOT GET A SMOOTHER TRANSACTION
LOVE THE CHAIR PERFECT FOR MY NEEDS
THANK YOU COMFYGO
We used our lift with no problems or issues for the first 10 months we owned it. We then had an issue with structural integrity of one of the supporting arms. Comfy Go fully and completely honored their warranty and are sending us a new replacement lift. A quality product and a quality company!
The Comfy Go is so comfortable and easy to use! My husband has a lift chair that he sits in all the time.
The Comfy Go makes him feel like he is sitting in is lift chair even if he is outside sitting in the Comfy Go.
Another main selling point for us was the remote control. Sometimes I have to help my husband out if he is going thru a doorway of some other obstacle . Very pleased with this purchase.
I’ve had my Comfy Go folding power chair for just shy of 6 years, and it’s been a real game changer for my quality of life!
It’s easy to fold and put in the back of my Subaru Outback, and allows me to attend outside events I could never go to before.
It’s EXTREMELY good on grass and “off road” events where there are no smooth walkways.
My son always jokes that “That thing really locks the hubs in!”
It’s really earned my respect.
After 6 years, I’ve had to replace only 2 parts;
A bent front caster (my fault), and a battery upgrade.
Jay in Customer Service is the kind of person you want to deal with in any service business!
Ordering was easy and shipping was fast.
I highly recommend them.
If you do purchase one of these chairs, always order a spare rear wheel tube, so you don’t have to track one down on your vacation, and I also highly recommend the extended runtime battery for day-long events away from home or your charger.
I’ll be ordering up the beverage holder, headlight & phone holder shortly!
I love this chair. Getting used to the joy stick on being able to but I have my horn just in case. This is going to open up a whole new world for me.. I love shopping and travel, but it had gotten too hard to walk long distance or on cobblestone Street. I’m looking forward to being able to do the things I have been able to do. I’m packing next week to go on a vacation and looking forward to it being a pleasant experience.
We absolutely love this chair for traveling. It’s a so practical and lightweight. It really comes in handy when getting on and off the plane.
I truly enjoy my new wheel chair. It is very nice and easy to operate. I now have less stress on my shoulders and arms decreasing my pain. I would certainly recommend this chair to others.
No complaints with the X9 wheelchair or the company. The chair has given me back my freedom .
Love this chair. We have a far more expensive alternative that weighs several times more, requires ramps to load, and is all in all a pig to handle and use. This accomplishes the same goal for a fraction of the cost without sacrificing comfort.
I’ve used a mobility scooter for 15 years but always had to depend on others to help load and unload it. Now, with the Phoenix, I am free to go anywhere I wish on my own. No help needed! The chair fits in my trunk or behind the driver’s seat in my back seat. I can now do what I want when I want.
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