Overview
x
360° Joystick
At a mere 40 lbs without the battery, the ComfyGO X-7 stands as one of the lightest electric wheelchairs available, offering unparalleled ease of use and portability. Our dedication to quality is evident in the comprehensive warranties we provide: a 3-year warranty on the frame, and a 1-year warranty on the electronics, motors and battery. The X-7 wheelchair also features a 360-degree universal intelligent digital joystick with an LCD display, ensuring precise and effortless control over your mobility.
Ultra Lightweight
The ComfyGO X-7 electric wheelchair boasts a lightweight frame and two battery options, providing both versatility and convenience. The X-7 offers unrivaled comfort. Experience the perfect blend of style, comfort, and functionality.
Airline & Cruise Approved
The ComfyGO X-7 comes equipped with single or dual standard 7.5AH lithium-ion batteries featuring a quick-release function, making them easily removable for travel or charging purposes. These batteries are airline and cruise approved, allowing for seamless travel experiences. Together, they provide an impressive driving range of up to 19 miles. Designed for user convenience, the batteries can work simultaneously and be charged either while installed in the wheelchair or independently, ensuring uninterrupted mobility and ease of use.
Specs & Warranty
x1. Can I turn my wheelchair on or turn off with the remote control? |
| No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair. |
2. Does my wheelchair arrive fully assembled? |
| Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts. |
3.Can my wheelchair go on an airplane or cruise? |
| Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations. |
4. Can I operate my wheelchair with the backrest in the reclined position? |
| The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries. |
5. I’ve run out of battery. Can I push my chair? |
| Yes. The IQ-9000 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode. |
6. Does my remote control come paired with my chair? |
| Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us 1 (844) 755-5055, info@comfygmobility.com, or use LET’S CHAT! feature on our website, https://www.comfygomobility.com |
7. Can I silence the beeping sound my wheelchair makes while reversing? |
| Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back. |
8. Does the armrest raise? |
| Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table |
9. How do I charge the battery? |
| The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet. |
10. Can I install my controller on either side of the wheelchair? |
| Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side. |
11. Does my wheelchair come with a warranty? |
| Yes, The X-7 wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty. |
12. Can I use my wheelchair on dirt and grass? |
| Yes. The X-7 can traverse low grass and compacted dirt with ease. |
13. Where can I find the serial number of my wheelchair? |
| The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in. |
14. How do I register my product? |
| To register your product, simply click here https://www.comfygomobility.com/pages/product-registration/ |
FAQ
x1. Can I turn my wheelchair on or turn off with the remote control? |
| No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair. |
2. Does my wheelchair arrive fully assembled? |
| Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts. |
3.Can my wheelchair go on an airplane or cruise? |
| Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations. |
4. I’ve run out of battery. Can I push my chair? |
| Yes. The wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode. |
5. Does my remote control come paired with my chair? |
| Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us 1 (844) 755-5055, info@comfygmobility.com, or use LET’S CHAT! feature on our website, https://www.comfygomobility.com |
6. Can I silence the beeping sound my wheelchair makes while reversing? |
| Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back. |
7. Does the armrest raise? |
| Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table |
8. How do I charge the battery? |
| The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet. |
9. Can I install my controller on either side of the wheelchair? |
| Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side. |
10. Does my wheelchair come with a warranty? |
| Yes, The X-7 wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty. |
11. Can I use my wheelchair on dirt and grass? |
| Yes. The X-7 can traverse low grass and compacted dirt with ease. |
12. Where can I find the serial number of my wheelchair? |
| The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in. |
13. How do I register my product? |
| To register your product, simply click here https://www.comfygomobility.com/pages/product-registration/ |
Shipping & Delivery
xShipping & Delivery
All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
Shipping options and shipping charges for your order will be calculated and displayed at checkout.
Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.
Take advantage of our White Glove Delivery option.
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