Shipping was fast, setup was simple. It is a little heavy but it is definitely sturdy. I would definitely recommend.
The chair came almost ready to go right out of the box. Lightweight enough for my wife to get it going. The battery charges very quickly. The easy of changing form manual to electric mode is fantastic. The chair itself is extremely comfortable. My only negative is that the foot pad does not extend out far enough as I can't bend my knees to a 90 degree angle. The chair has good pep and is easy to manipulate. Thank you!
Hi,
I received this request for feedback for the chance to win an accessory as a prize. I have not received my products yet but am very excited to get it and have the ability to be able to go out of the house without screaming in pain. Your salesman Isreal was so amazingly kind and helpful. Because of having 2 rare diseases and a brain injury Isreal explained anything and everything to me that I needed to know so pleasantly I didn't want to end the call. I thank your company for hiring such caring kind people.
Was very excited and impressed with the ease of this chair. Only complaints I have was that I asked for the joystick to be on the left side and came on Right side so me a 67 yr old lady sat on the ground and had to figure it out for myself, I’m proud to say I managed it but sure would have been nice not to have had to worry about . I also was sir that I had to pay tax on this medical equipment. I bought it directly from company. My Husband has adjusted to this chair with ease .
My chair seat broke and the bottom part was all I needed. I didn't really want to buy a new seat, so I asked if the molded piece that I needed was available. Eric checked on that for me, got back with me quite quickly and said they didn't have that molded piece alone, but would let me know if a damaged scooter came in that had that piece. He also quoted me a reasonable price for a new replacement.
After a few weeks, my seat was getting worse. I emailed back to Eric to see if I could get a new seat at the discounted price.
Within minutes he replied and said yes, they could. He got my contact, and shipping info and I received notification same day that my product was being prepped for shipment. The available online payment options were also plentiful and easy to establish.
You can be assured that this is the place that I will make any future purchases from.
Great company to work with!