Introducing ComfyGO Care+ Protection Plans
Keep your mobility products protected and ensure a hassle-free experience with our ComfyGO Care+ Protection Plans. Designed for your peace of mind, these plans provide extended coverage for your ComfyGO mobility products, allowing you to focus on what matters most – your independence and mobility.
ComfyGO Care+ 2-Year Protection Plan: Our ComfyGO Care plan provides comprehensive 2-year protection, covering mechanical or electrical failures resulting from normal wear and tear. Enhance your protection by adding battery coverage and Accidental Damage Handling to ensure your mobility product remains in optimal condition throughout its lifespan.
ComfyGO Care+ 3-Year Protection Plan: Our ComfyGO Care plan provides comprehensive 3-year protection, covering mechanical or electrical failures resulting from normal wear and tear. Enhance your protection by adding battery coverage and Accidental Damage Handling to ensure your mobility product remains in optimal condition throughout its lifespan.
Protection Plan Highlights
Don't leave your mobility to chance. Invest in a ComfyGO Care or ComfyGO Care+ Protection Plan today and enjoy the peace of mind that comes with knowing your mobility products are protected. For complete details on our protection plans, please refer to the Terms & Conditions provided.
*Please note that our Phoenix Carbon Fiber Wheelchair is not eligible for any of the ComfyGO Care+ packages.
I appreciate the ease of being able to get around on my own. It’s also very light weight and easy to collapse and load in the car.
Very happy with my COMFY MS-3000 scooter. The delivery to my door was fast. Great support!
Comfy Go Care and protection Plan was easy to do
I am enjoying the ease of use and the additional ability to get around
Q1: What does the ComfyGO Care Protection Plan cover? |
A1: The Protection Plan covers mechanical or electrical failure of the covered product(s) during normal usage for the term of the plan. Coverage may include normal wear and tear, accidental damage from handling (ADH) if purchased, and defects in materials or workmanship. |
Q2: When does the coverage start? |
A2: The Coverage Start Date is specified in your Order Summary, which begins after any applicable Waiting Period. |
Q3: Is there a deductible for claims? |
A3: Yes, each claim requires a 20% deductible of the retail price of the replacement parts as a handling fee to cover all shipping charges to authorized service centers during the Coverage Term. |
Q4: How do I file a claim if my product needs service? |
A4: You can file a claim online at www.comfygomobility.com/claim or call toll-free at 1-844-755-5055 to explain the problem. ComfyGO will attempt to troubleshoot the issue and may direct you to an authorized service center if necessary. |
Q5: Can I transfer the Protection Plan to someone else? |
A5: No, the Protection Plan is not transferable. |
Q6: Can I cancel the Protection Plan? |
A6: You may cancel the Protection Plan for any reason within the first 30 days of purchase. To cancel, email info@comfygomobility.com or call toll-free at 1-844-755-5055. |
Q7: What is not covered by the Protection Plan? |
A7: The Protection Plan does not cover pre-existing conditions, intentional damage, lost or stolen items, fraudulent or misrepresented products, maintenance or repair due to improper use, and other exclusions detailed in the Terms & Conditions. |
Q8: What is the No Lemon Policy? |
A8: If your covered product has two service repairs for the same problem and a third repair is needed within a 12-month period, the product will be replaced with a comparable product or a cash settlement will be provided, not exceeding the original purchase price. |
Q9: Is accidental damage from handling (ADH) included in the Protection Plan? |
A9: ADH coverage is optional and must be purchased at the time of sale with your Protection Plan. |
Q10: Is battery coverage included in the Protection Plan? |
A10: Battery coverage is optional and must be purchased at the time of sale with your Protection Plan for eligible products. |
All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
Shipping options and shipping charges for your order will be calculated and displayed at checkout.
Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.
Take advantage of our White Glove Delivery option.
Thanks for subscribing!
This email has been registered!