At ComfyGO, we understand that receiving your mobility product can be a significant event. That's why we offer a white glove delivery service to make the process as seamless and convenient as possible.
Our white glove delivery service includes the following: A scheduled delivery time that works for you Professional delivery personnel who will bring the product into your home Unpacking and assembly of your new mobility product Removal of all packaging materials and disposal of your old product (if requested) With our white glove delivery service, you can rest assured that your new mobility product will be delivered and set up with the utmost care and attention to detail. This means that you can start enjoying the freedom and independence that comes with our products right away, without any added stress or hassle.
Contact us today to learn more about our white glove delivery service and schedule your delivery. Let us help you experience the ease and convenience of ComfyGO's mobility solutions.
In the event that White Glove Delivery is not available, ComfyGO may need to cancel and issue a refund for the specified services. We apologize for any inconvenience this may cause and appreciate your understanding.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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